Shipping & Returns
Kate Furman Jewelry that is ready to ship takes up to 2 weeks for delivery. Made to order jewelry takes up to 4 weeks for production and delivery. Custom jewelry takes up to 8 weeks for production and delivery. Rings take up to an additional 10 business days for resizing. The jewelry is shipped from Greenville, South Carolina via the United States Postal Service (unless otherwise requested). Free domestic shipping in included. Contact firstname.lastname@example.org with international shipping inquiries.
In store Pickup
In store pickup is available at Kate Furman Studio 547 Perry Avenue Greenville, SC. Please schedule an appointment time for pickup.
Returns & Exchanges
All eligible purchases can be returned or exchanged for a store credit within 14 days of pick up/delivery. Gift cards expire after 1 year and are final sale. Final sale items cannot be exchanged or returned.
Resized, customized and made to order pieces are final sale. Jewelry will not be accepted for return, exchange or credit if it is damaged or has been worn. Deposits are nonrefundable.
All custom jewelry is final sale and is not eligible for returns or exchanges. A 50% deposit is required to begin production on a custom piece. Final payment of the balance is due at merchandise pick up.
I do not offer refunds for shipping costs, credit fees or items damaged in shipping. If your items are damaged upon arrival, please take photos of the box, packaging materials and damaged item(s). Email email@example.com within seven days of delivery to request a replacement.