1. Once the final quote has been accepted, sixty percent (60%) of remaining payment will be due as the first installment.  Sales and other taxes may be included. 
2. Client acknowledges that rush fees may be applied under certain circumstances. 
3. Client agrees to make all payments according to the payment schedule as outlined via email or otherwise in writing. Even if the process is delayed due to non-communication or lack of Client feedback, Client agrees to make all payments on time. 
4. Final payment is due no more than six (6) weeks after the first installment has been made.  If final payment is not made on time, the Jeweler reserves the right to stop work on the Jewelry and it will not be completed or delivered until payment is made in full. 
5. Client acknowledges custom design jewelry is unique and Your Jewelry may appear differently than expected. No refunds or returns are permitted on custom jewelry pieces. 

1. It is the Client’s responsibility to provide proper sizing. The Jeweler may send a sizing kit on request. 
2. If Jeweler requires Client feedback on design and Client is delayed in providing said feedback, the Jeweler reserves the right to revise delivery schedule.
3. Client provided gemstones may be accepted at Jeweler’s discretion. If You would like to use a pre-owned or already purchased stone, the Jeweler will approve on a case-by-case basis and this will be determined during the design process.
4. Should Client mail in (at Client’s cost and complete liability for any loss or damage through shipping) or hand deliver a gemstone or a piece of jewelry containing a gemstone to be used, the Client acknowledges that there is reasonable risk involved in removing stones from mountings and resetting stones. The Jeweler will assess any risk regarding Your stone and advise You on any foreseeable issues before moving forward with stone resetting. 
5. By providing consent for the Jeweler to reset a pre-existing gemstone or refine any metal, the Client releases the Jeweler from any claims of damage or liability that may be incurred throughout the process, including damage by third-parties, and holds harmless the Jeweler against any stone damage due to stone flaws or existing stone cracks, chipping, flaws, or inclusions that may be discovered. 
6. Should the Parties agree that the Jeweler will refine gold or other metal pieces, the Client acknowledges that no cash value will be given to the Client and any value of said metals must be used towards other products or services provided by the Jeweler.

1. For Delivery: The Jeweler will ship the final product to Client’s home upon request and a signature may be required. The Jewelry will be valued at the price paid and insured for it’s full value.  In the event the Jewelry is damaged upon delivery or goes missing, Client should notify the Jeweler within forty-eight (48) hours of delivery (or expected delivery) and the Company will work with Client to fix or replace the Jewelry.
2. For Pickup: In store pickup is available at Kate Furman Studio 547 Perry Avenue Greenville, SC. Please schedule an appointment time for pickup. 

Clients who purchase Jewelry from the Jeweler will receive complementary repair work for any damages on your purchased items for six months,so long as the damage did not result from unusual or extreme wear or use (including but not limited to loss in drain disposal, catching on something, hit on something, lost at sea, run over by car, etc. and other acts of nature or other tools of man), and in accordance with this Agreement.  The Jeweler shall have the sole discretion to determine the extent of the damage on the Jewelry and may impose additional fees, as appropriate.  Please note that this warranty does not cover loss or theft of Jewelry, in part or in its entirety, and does not entitle Client to any replacements of center stones, regardless of how the center stones were lost, misplaced, or damaged.  This warranty also does not extend if your Jewelry has been re-sized or altered in any way by a third party without the express, written authorization of the Jeweler. Please note that no other warranties, written or oral, will be provided under these Terms.